Repeat prescriptions are medicines your doctor wants you to take ongoing.
They appear on the back of your prescription.
How to request a Repeat Prescription
You can order your repeat prescription in several ways:
Online
SystmOnline
If you already use SystmOnline, click the Login button below.
Then by clicking on the Medication link on the home page you will be able to request prescriptions; view outstanding prescriptions and change your nominated Pharmacy (this option will only be available for patients registered at GP practices offering Electronic Prescribing).
If you do not have a username and password, contact the practice to register for SystmOnline.
LoginNHS App
You can use our online service, the NHS App, to book appointments and order your medicines.
- If you already have your login details, click the Login button below.
- If you do not have a username and password, click Register for NHS App.
This will take you to the NHS App login page.
Click Create an account and fill in the form.
Once you have finished, you can log in and use the NHS App.
Register for NHS App LoginPost
If you give us a stamped, addressed envelope, we can post your prescription back to you by Royal Mail.
You can find our postal address on our contact us page.
Emergency Prescription Requests
Please order repeat medication in good time. Allow up to 2 working days for routine repeat requests.
If you run out of emergency medication (such as anti-epileptics, insulin, inhalers, or adrenaline pens), contact us as soon as possible. You may need a telephone consultation with the GP Clinical Pharmacist or a doctor.
Call 111 for urgent help if you run out of medication when we are closed.
If you run out of emergency medication (such as anti-epileptics, insulin, inhalers, or adrenaline pens), contact us as soon as possible. You may need a telephone consultation with the GP Clinical Pharmacist or a doctor.
Call 111 for urgent help if you run out of medication when we are closed.
New Patient Prescriptions
If you take regular repeat medicine, please tell us by giving us either your repeat prescription slip or a photo/label from your medicine box or bottle that shows your name, dose, and the date. The pharmacist will check this and add your medicines to your repeat list. We advise you to book an appointment with the doctor or pharmacist for a medicine review within your first month of joining the surgery.
It may take a couple of weeks for your records to arrive from your old GP. If you need medicine before then, you can bring in your repeat slip and ask for it. Your doctor may need to contact you about your request. Please allow up to 2 working days for your prescription to be ready.
It may take a couple of weeks for your records to arrive from your old GP. If you need medicine before then, you can bring in your repeat slip and ask for it. Your doctor may need to contact you about your request. Please allow up to 2 working days for your prescription to be ready.
Non-Repeat Prescriptions
If you have a health problem that is still going on, and you need another prescription for a medicine the doctor has given you before (but it is not on your repeat list), you can ask for it again.
Please tell us why you need the medicine and give us a contact number, so the doctor can look at your request.
You can ask for this medicine online using Systm Online.
Requests for non-repeat medicines can take up to 2 working days. The doctor may need to speak with you.
Please tell us why you need the medicine and give us a contact number, so the doctor can look at your request.
You can ask for this medicine online using Systm Online.
Requests for non-repeat medicines can take up to 2 working days. The doctor may need to speak with you.
Prescription Information
Requesting Online
You can ask for your repeat prescription online using Systm Online.
Why does it take 2 working days?
At Somerset Medical Centre, many prescriptions are requested every day.
Our prescription clerk checks your medical record to make sure the medicine you want is on your repeat list. Then it is sent to our Clinical Pharmacist or a Doctor to make sure it is still the right medicine for you.
After they agree it is okay, the reception team gets your prescription ready for collection.
Sometimes there may be delays. This can happen if the medicine you ask for is not on your repeat list, or if the request is different from what is on your list.
Your doctor may also ask you to book an appointment to review your medicine.
You can ask for your repeat prescription online using Systm Online.
Why does it take 2 working days?
At Somerset Medical Centre, many prescriptions are requested every day.
Our prescription clerk checks your medical record to make sure the medicine you want is on your repeat list. Then it is sent to our Clinical Pharmacist or a Doctor to make sure it is still the right medicine for you.
After they agree it is okay, the reception team gets your prescription ready for collection.
Sometimes there may be delays. This can happen if the medicine you ask for is not on your repeat list, or if the request is different from what is on your list.
Your doctor may also ask you to book an appointment to review your medicine.
Nominate a Pharmacy
Your GP can send your prescription straight to a pharmacy by computer.
This means you do not have to come to the surgery to collect it.
To use this service, you need to choose (or nominate) a pharmacy.
You can do this by logging in to Systm Online.
Once you have chosen a pharmacy, you can collect your medicine from there. This saves you an extra trip to the surgery.
For more information, you can visit the NHS Electronic Prescription Service page.
Paper prescriptions can also be sent directly to the pharmacy you prefer.
This means you do not have to come to the surgery to collect it.
To use this service, you need to choose (or nominate) a pharmacy.
You can do this by logging in to Systm Online.
Once you have chosen a pharmacy, you can collect your medicine from there. This saves you an extra trip to the surgery.
For more information, you can visit the NHS Electronic Prescription Service page.
Paper prescriptions can also be sent directly to the pharmacy you prefer.
Prescription Costs
For information about prescription costs, you can visit NHS Choices.
You can find details on:
– How much prescriptions cost
– Who can get free prescriptions
– Medical exemptions (some illnesses mean you do not have to pay)
– Free prescriptions for cancer patients, people on kidney dialysis, and pregnant women
– Help with costs for people on a low income
You can find details on:
– How much prescriptions cost
– Who can get free prescriptions
– Medical exemptions (some illnesses mean you do not have to pay)
– Free prescriptions for cancer patients, people on kidney dialysis, and pregnant women
– Help with costs for people on a low income
Private Prescriptions
A GP at the surgery can only give you a private prescription if the medicine you need is not available on the NHS.
A private prescription is different from an NHS one.
It is not paid for by the NHS.
You must pay the full cost yourself.
This includes the price of the medicine and the pharmacist’s charge for giving it to you.
A prescription is a legal document, and the doctor who signs it is responsible for it.
A doctor you see privately cannot give you an NHS prescription.
A private prescription is different from an NHS one.
It is not paid for by the NHS.
You must pay the full cost yourself.
This includes the price of the medicine and the pharmacist’s charge for giving it to you.
A prescription is a legal document, and the doctor who signs it is responsible for it.
A doctor you see privately cannot give you an NHS prescription.