Northolt Primary Care Network – Improving Your Access to Care – Our Plans for 2025/26
Non-urgent advice: Quicker and Easier Access
We’re working to make it simpler to contact your GP practice – whether by phone, online, or in person – and making sure urgent needs are dealt with the same day.
Non-urgent advice: Right Help, First Time
Our trained team will guide you to the best service for your needs, whether that’s a GP, pharmacist, social prescriber, or another health professional.
Non-urgent advice: More Appointments and Better Use of Time
We’re improving how appointments are managed so doctors can focus on complex care, while others help with things like prescriptions, advice, or minor illnesses.
Non-urgent advice: Better Communication
We’re making it easier to use the NHS App to check results, order medication, and book appointments, and we’re offering help in different languages and formats.
Non-urgent advice: Listening to You
We’ll run surveys and events to hear your views, and your feedback will directly shape how we improve access and care across all practices.